Promotion: Terms & Conditions

These terms apply to the Black Friday offers on cool-performance.com.au, which is operated by Cool Performance Pty Ltd, (“Cool Performance”, “we”, “us”). They apply in addition to our Terms of Sale, Shipping Policy and Returns Policy. If anything here conflicts with those, these Black Friday terms apply to the offers described below.

VIP Early Access. Existing Cool Performance customers who receive our VIP email can use the code VIPcoolblackfriday26 for 20% off all products. The VIP offer is live from 6th November (12:00pm) AEDT to 30th November 2026 (midnight) AEDT.

Black Friday Weekend Sale. Anyone can use the code COOLBLACKFRIDAY26 for 20% off all products. The offer is live from Friday 27 November 2026, 12:00am AEDT to Monday 30 November 2026, 11:59pm AEDT.

Both offers end at the times stated. If we run another offer later, we will advertise it separately.

• Enter the code at checkout. The discount is not applied automatically.
• The discount applies to all products on our website, including products already reduced on our Sale page. It is taken off the price shown on the website. 
• The code must be entered at checkout when you place your order. We are unable to apply a code or adjust the price after an order has been placed.
• Prices are in Australian dollars and include GST where applicable.
• The discount applies to product prices only. Shipping is charged at the rates shown at checkout.
• One code per order. Codes cannot be combined with each other or with other discount codes.
• The VIP code is for the customers we sent it to and must not be shared or resold. We may cancel and refund an order if a code has been misused.

Offers apply while stocks last. Some products may be on backorder. Where they are, the product page shows the backorder status, and we will email you if that a dispatch information if on backorder. If we cannot supply your order within a reasonable time, you can cancel it and receive a full refund.

We may cancel an order if a product is unavailable or if there is an obvious error in the price or description. If we do, we will notify you by email and refund any amount you have paid in full.

We ship to Australia, New Zealand and selected Pacific countries. Shipping charges, estimated times and any import duties or taxes are set out at checkout and in our Shipping Policy. Customers outside Australia are responsible for any duties, taxes or customs charges applied in their country.

Our products come with guarantees under the Australian Consumer Law that cannot be excluded. If a product is faulty, you’re entitled to a replacement or a refund, depending on the problem. If we can’t replace it, we’ll refund you. These rights apply to Black Friday purchases the same as at any other time. Refunds are paid to the original payment method.

We handle your personal information in line with our Privacy Policy. The VIP email is sent to existing customers, and you can unsubscribe from our marketing emails at any time using the link in them.

These terms are governed by the laws of New South Wales, Australia.

Questions about these offers? Contact us at info@cool-performance.com.au or 0422 418 104.